Austin, TX, USA, November 09, 2021 – IGNITE® Veterinary Solutions, LLC today announces the formal release of its Veterinary Receptionist Certificate of Excellence (VRCE) program. VRCE is designed for students…
Jill Clark, DVM, CEO of IGNITE, highlights a self-paced certification that will provide your front desk team with the essential tools they need to create patients for life. According to…
It's just answering phones, right? Wrong. Here are the top 5 qualifications that every Veterinary CSR should have: 1. Multi-Tasker When it comes to the most ideal employee, multitasking is…
We surveyed a group of U.S. veterinary front desk staff with the title of either Customer Service Representative or Receptionist and received 1,220 responses. The question asked was: "What is…