You’ve heard this story a hundred times - a veterinary practice starts a new training program for their staff, full of energy and excitement, only to find that that excitement...
Some years ago, I was invited to be part of an industry think tank trying to answer the question, Why are credentialed veterinary technicians leaving our industry at a meteoric...
Gym shoes? Check. Favorite pen? Check. Scrubs? Check. Training for your new veterinary assistant job? The job posting said “on the job” so, check? "On-the-job training” is just the norm. Most of us...
I often hear practice owners and managers say that their particular practice can’t afford training for their employees, either in dollars or time. Some reasons I hear frequently are: “We’re...